Cancellation, Return & Refund Policy

Cancellation Policy

  1. The nature of the products and services offered on Art For Every Home is such that once your order is processed (printed and/or framed), we cannot cancel it.
  2. If you would like to modify your order, it will only be possible if any or all parts of your order have not already been processed.
  3. If you would like to modify part of a multi-product or multi-service order, or any combination thereof, it will only be possible if the order is not under any promotional scheme.

Return Policy

  1. If you have received a damaged item or if the item you received was not the item you ordered or if it was misrepresented on our Website, you may return it within 2 days of receipt and receive a free replacement 
  2. If you are returning a product to us, the shipping charges you incur will not be refunded.
  3. Before you return the item(s) to us, please take a digital photo of the item and one of the shipping containers it arrived in, attach them to an email and send it to us. Please include in the body of the email: your order number, the product code, a brief description of the reason for the return, and let us know whether you are seeking a replacement or a refund.

 

 Refund Policy

To begin a claim the customer must notify us by e-mail within seven days of receipt of the goods. No claim will be accepted after seven days from the date that the package has been delivered to you. Art For Every Home follows a strict refund policy. If the product has any manufacturing defect,it will be replaced and not refunded for.The following defects will be accepted in a claim for replacement.

 

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Non-painted marks, other than minor blemishes, on the front side of the canvas (the side on which the artwork appears). If there are marks behind the canvas or you feel that some portion of the painting has splashes and dribbles of paint it will not be eligible for a claim.
Any form of tearing of the canvas.
If it is likely that the defects have been caused during transit (as evidenced by open or damaged packaging at the time of delivery) please report the problem immediately to the courier company and also inform us at the same time. Please take a photograph of the painting and the packaging before releasing the package to courier company. The courier company will arrange to send a representative to inspect the package and if the problem is found to have been caused during transit, the courier company will agree to embark on a claim. A replacement will eventually be made.  Please take a digital photograph of the painting and the packaging and attach the images to an email. We will study the images and if it is found that a faulty product was dispatched by us we promise to replace the painting.